We offer refund and/or exchange. We have a 14-day return policy, which means you have 14-days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, unworn & unwashed with tags and the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, within a certain number of days.
Please send us an e-mail to  lielielaai@gmail.com.

We use Courier Guy for all our deliveries.
To track your order, you can visit www.thecourierguy.co.za using the waybill number which will be sent to you.